jimmy lu

No! Dragging it on the ground may cause damage to your board and could result in air leakage. This will void your warranty.

Over time you will experience some loss of pressure especially with temperature changes. Just top it up before you hit the water. The board should be stored out of direct sunlight. If you are not g...

1. Remove fins before you store your board.2. Completely dry your board BEFORE you store it.3. Don’t store your inflatable board in direct sunlight. This will result in deterioration in the long ru...

Clean the board after each use with fresh water and mild soap. We recommend rinsing the board to remove dirt, sand and salt water. Use towels to wipe away dirt when necessary. Remember to remove yo...

Every board comes with a repair kit. You will get a user manual, a warranty card, a wrench and some patches that can be used to get you back up and running. A good repair should be left overnight t...

In most cases, your board does not require precise folding to get packed in your original bag.Please follow the packing instructions in the manual.Assemble & Storage for iSUPs:  Assemble & Storage ...

Click here to submit a request. You may get a free fin in case of missing part when opening the new box. Otherwise, please purchase a new one.

We recommend using PVC glue such as AQUASEAL. Alternatively, marine PVC glue from your local hardware store will also work.

First of all, don’t panic!Please check whether the leak is caused by the valve or a puncture, and refer to corresponding repair instructions in the user manual. You can locate the leak by spraying ...

Don't worry, this is completely normal.The bump which can be seen at the back of some of our boards on the bottom is where the drop stitch material has to be cut in order to fit in the inflation va...