After Sales Team
- Total activity 60
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 19
Articles
Recent activity by After Sales Team-
Where I can purchase the spare parts or submit a request for warranty?
For any warranty or repairing(purchasing) support, please submit the request form here.
-
Can I still get the warranty if I bought a second hand board?
No. Standard consumer warranty applies only to the first owner.
-
How long is the warranty on an Aqua Marina product?
Aqua Marina offers a 12-month manufacture's warranty as specified in the User Manual.
-
How do I take care of my inflatable board? How do I maintain my board?
Taking care of your board is pretty easy with regular maintenance. Here are some handy tips that will ensure your gear lasts longer.Cleaning: Clean the board after each use with freshwater and mild...
-
Can I leave my board inflated in the sun or overnight?
No. Do not leave your board under direct sunlight as this may cause over-inflation. Please keep the board under shade when not in use with a working pressure NO MORE THAN 60%-70% of the maximum air...
-
Can I secure my paddle under the bungees?
No. Paddles are not meant to be secured under bungees. The bungee system is designed to secure a bag or water bottle with ease. If you want to secure your paddle, please use the AQUA MARINA paddle ...
-
Can I drag the SUP board on the ground?
No! Dragging it on the ground may cause damage to your board and could result in air leakage. This will void your warranty.
-
How long can I leave the board inflated for?
Over time you will experience some loss of pressure especially with temperature changes. Just top it up before you hit the water. The board should be stored out of direct sunlight. If you are not g...
-
How should I store my board?
1. Remove fins before you store your board.2. Completely dry your board BEFORE you store it.3. Don’t store your inflatable board in direct sunlight. This will result in deterioration in the long ru...
-
How should I clean my board?
Clean the board after each use with fresh water and mild soap. We recommend rinsing the board to remove dirt, sand and salt water. Use towels to wipe away dirt when necessary. Remember to remove yo...