After Sales Team
- Total activity 60
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 19
Articles
Recent activity by After Sales Team-
Can I leave my board inflated in the sun or overnight?
No. Do not leave your board under direct sunlight as this may cause over-inflation. Please keep the board under shade when not in use with a working pressure NO MORE THAN 60%-70% of the maximum air...
-
Can I secure my paddle under the bungees?
No. Paddles are not meant to be secured under bungees. The bungee system is designed to secure a bag or water bottle with ease. If you want to secure your paddle, please use the AQUA MARINA paddle ...
-
Can I drag the SUP board on the ground?
No! Dragging it on the ground may cause damage to your board and could result in air leakage. This will void your warranty.
-
How long can I leave the board inflated for?
Over time you will experience some loss of pressure especially with temperature changes. Just top it up before you hit the water. The board should be stored out of direct sunlight. If you are not g...
-
How should I store my board?
1. Remove fins before you store your board.2. Completely dry your board BEFORE you store it.3. Don’t store your inflatable board in direct sunlight. This will result in deterioration in the long ru...
-
How should I clean my board?
Clean the board after each use with fresh water and mild soap. We recommend rinsing the board to remove dirt, sand and salt water. Use towels to wipe away dirt when necessary. Remember to remove yo...
-
What do I get in the repair kit?
Every board comes with a repair kit. You will get a user manual, a warranty card, a wrench and some patches that can be used to get you back up and running. A good repair should be left overnight t...
-
My SUP board can’t be packed back into the backpack.
In most cases, your board does not require precise folding to get packed in your original bag.Please follow the packing instructions in the manual.Assemble & Storage for iSUPs: Assemble & Storage ...
-
I lost my fin.
Click here to submit a request. You may get a free fin in case of missing part when opening the new box. Otherwise, please purchase a new one.
-
Which kind of glue should I use to repair my Inflatable Board? And where can I buy it?
We recommend using PVC glue such as AQUASEAL. Alternatively, marine PVC glue from your local hardware store will also work.