After Sales Team
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What do I get in the repair kit?
Every board comes with a repair kit. You will get a user manual, a warranty card, a wrench and some patches that can be used to get you back up and running. A good repair should be left overnight t...
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My SUP board can’t be packed back into the backpack.
In most cases, your board does not require precise folding to get packed in your original bag.Please follow the packing instructions in the manual.Assemble & Storage for iSUPs: Assemble & Storage ...
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I lost my fin.
Click here to submit a request. You may get a free fin in case of missing part when opening the new box. Otherwise, please purchase a new one.
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Which kind of glue should I use to repair my Inflatable Board? And where can I buy it?
We recommend using PVC glue such as AQUASEAL. Alternatively, marine PVC glue from your local hardware store will also work.
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My board is leaking.
First of all, don’t panic!Please check whether the leak is caused by the valve or a puncture, and refer to corresponding repair instructions in the user manual. You can locate the leak by spraying ...
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What is the bump I found on the back of my board?
Don't worry, this is completely normal.The bump which can be seen at the back of some of our boards on the bottom is where the drop stitch material has to be cut in order to fit in the inflation va...
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